The crew manager was the first to get through the door of the burning bungalow. Other firefighters were gearing up on the quiet street outside. Christopher Barber led the way to the bedroom—thick smoke billowed and visibility was low. He dropped to the ground, and after dousing some of the flames with water, he began searching the area with an outstretched arm. Barber made contact with what he initially believed to be a cushion on the ground at the foot of the bed, but then he heard a frail voice whimper, “Help me”...

In the early morning hours of May 28th, 2018, as usual, Levens Drive was peaceful. Shortly after 4 AM, however, an early riser in the neighbourhood noticed the distinct aroma of smoke in the air. As she glanced out of her bedroom window, she could see that her neighbour’s bungalow was up in flames, with thick black smoke billowing from the windows. She immediately called the Fire Service and then hurried outside, where she was met by a disturbing sound cutting through the passing smoke. Although the noise was muffled, it sounded like a woman screaming for help…